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September 15, 2020 - TCO

Coronavirus (COVID-19): Patient Safety Message

At Twin Cities Orthopedics, the health and safety of our patients and staff is always our number one priority. With this in mind, we are continuing to closely monitor the COVID-19 (novel coronavirus) outbreak.  In addition to staying in constant contact with the Minnesota Department of Health, we are staying up-to-date with the latest information from the Centers for Disease Control (CDC) and World Health Organization (WHO).

APPOINTMENTS/VISITORS:

  • In an effort to keep everyone safe, we are asking all patients/visitors to NOT enter the building, and instead call to reschedule appointments if the following apply to you:
    • Experiencing flu-like symptoms (fever, cough, shortness of breath)
    • Travel identified as a Level 3 risk by the CDC with a return date in the past 14 day
  • All patients of Twin Cities Orthopedics are required to wear a mask when entering our facilities. If you do not have a mask, we can provide a mask pending our supply availability. Of note, these are not N95 masks.
  • COVID-19 testing protocols have been put in place for all surgery patients receiving treatment inside ambulatory surgery centers (ASCs), as well as all surgical care team members.
    • Note: These screenings and safety measures apply to our Orthopedic Urgent Care walk-in visitors in addition to regularly scheduled clinic appointment visitors

VISITOR RESTRICTIONS: 

  • We are not allowing any visitors to accompany a patient into the building
    • Note:  Only exception being compassionate care/elderly & pediatric patients

VIRTUAL CARE:

  • We will now be offering virtual care for orthopedic needs and physical therapy appointments.

We will continue taking extra precautions to provide the safest environment possible for our patients and staff.  For any questions about your appointment, or to schedule Virtual Care, please call 952.456.7777.  For questions regarding your care, please contact your provider clinic directly. 

The steps to protect yourself from Coronavirus (COVID-19) are generally the same as those for the flu:

  • Wash your hands frequently with soap and water for at least 20 seconds, or with an alcohol-based hand sanitizer if soap and water are not available.
  • Avoid close contact with sick people.
  • Cover your cough or sneeze with a tissue or your elbow.
  • Clean and disinfect frequently touched objects and surfaces using a household cleaning spray or wipe.

For information on prevention, symptoms and what to do if you’re feeling sick, please call the Minnesota Department of Health COVID-19 Hotline at 651-201-3920.