FAQs
General
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Click here for Dr. Gesensway’s hospital and surgery center affiliations.
Please arrive for your appointment 15 minutes early in order to complete the registration process. In addition, please bring the following:
- Driver’s License or State ID
- Insurance information
- Completed medical history bubble forms, if you received them in advance by mail
- Copies of medical records, operative reports, x-rays, MRIs and CT scans from prior doctor visits
- List of current medications and any known allergies
No imaging is required before your first appointment, but please bring all imaging, if any, done at another clinic.
Please contact Sarah, Dr. Gesensway’s care coordinator, at 952-456-7084, if you would like to reach Dr. Gesensway or Julie, our hand therapist, with any further questions.
Two kinds of cortisone (a long-acting and a short-acting anti-inflammatory) and Lidocaine (numbing medicine) are injected at the same time. The Lidocaine will have a numbing effect and may reduce your pain for the first hour after the injection, but the cortisone takes from two to seven days to start working. How long the pain relief lasts varies for each patient. Also, approximately 15% of patients might experience increased pain the first 24 hours after a cortisone injection and, for that reason, could benefit from icing the area the first day.
Yes, patients commonly return to work and regular daily activities immediately after their cortisone injection.
Once Dr. Gesensway has seen you and completed a surgery order form, Sarah, our care coordinator, will contact your insurance company to check for prior authorization. She will also work with the business office to answer other insurance-related questions. Please feel free to contact Sarah with any questions at 952-456-7084. If you have a work injury that is being paid for through worker’s compensation, it may take up to a week to obtain the necessary authorizations.
To reach anyone on the team with a question, please contact Sarah, Dr. Gesensway’s care coordinator, at 952-456-7084. She will reach the appropriate person to answer your questions.
- For non-narcotic medication, please call your pharmacy to request a refill and they will contact our office.
- For narcotic medication refills (ie: Norco, Percocet, Dilaudid), please call Sarah at 952-456-7084 because you will need to come to the office for another prescription to hand carry to your pharmacy.
Swelling will peak 48 hours after an injury. Elevation is the key to reducing swelling and pain. Elevate your entire arm above the level of your heart as much as possible the first week, and exercise your fingers to help reduce swelling. If your pain is worsening despite elevation and exercise, you may need to have your cast split or changed. During work hours, call Sarah, our care coordinator at 952-456-7084 to schedule a cast check appointment. The TCO Edina walk-in clinic (4010 W. 65th St., Edina) is available from 5-8pm to help with cast issues. However, from 8pm-8am, you would need to visit an urgent care or ER for assistance.
The best way to have paperwork filled out is at your appointment when you meet with Dr. Gesensway. Everyone’s injury and work requirements are different, so it’s best to have a discussion with Dr. Gesensway about restrictions and when you will be able to return to work. Forms can also be faxed to Sarah, our care coordinator, at 952-920-0148, but may take several business days to complete.
During business hours please call Sarah, Dr. Gesensway’s care coordinator, at 952-456-7084. She will know about your recent surgery and can reach Dr. Gesensway with your concerns. After 5pm, if your concerns are urgent, you can call our main number and speak to the doctor on call, at 952-456-7000.
If your surgery is scheduled as a Local, you may drive yourself home, unless surgery involves both of your hands/wrists. If your surgery is anything other than Local, you will need to have someone drive you home and stay with you for the first 24 hours.
Sarah: 952-456-7084, S[email protected]
Sarah’s Hours:
Monday, 8:00–4:30
Tuesday, 9:30–6:00
Wednesday, 8:00–4:30
Thursday, 7:00–3:30
Friday, 7:00–3:30