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Patient Testimonials

Read what everyone is saying about TCO

As the largest orthopedic physician group in the Midwest, and one of the largest in the country, you are sure to find a clinic that best meets your needs.

June 20, 2022

Sharon

Falling and fracturing a finger was traumatic for me but being able to be seen immediately was a relief. The surgery was a success, occupational therapy was a success, and the end result was what I expected. My experience from check in, to the nurse, x-ray tech, patient care coordinator and surgeon was wonderful! Much time was spent during my appointments and I never felt rushed. I recommend TCO and Dr. Mark Fischer. Thank you!

February 23, 2022

Marian R.

I had the best Doctor and assistant you could ask for. Therapy was great as well. I highly recommend Dr. Olmsted and Matt Anderson if you need care for your hand! Thank you again for taking care of me.

July 9, 2019

Margaret H.

The service with Dr. O’Keefe was excellent. I didn’t have long waits for anything. The surgery went well, the recovery and therapy gave me great results. My hand does not cause me pain at all anymore. I would do it again in a heartbeat.

March 29, 2019

Jenna G.

A New Year’s resolution centered on healthy habits and a new weight lifting routine came to a screeching halt 9 days into the New Year. Who knew a smoothie could send you on a three month detour and into the OR.

There should be a rule that stressful situations and injuries can not occur before 6:30 am but unfortunately at 6:15 that fateful day, the blade fell out of the blender bucket landing on my finger. Fortunately (and unfortunately) my four year old daughter was there to witness the accident so I was unable to exhibit all of the emotions I felt. She kept telling me to be brave and calm my body down, “breathe in and out Mama. Be brave.”

Five stitches later and I was thrust into the world of Orthopedic Hand Specialists. I made an appointment with “one of the best” they told me. I was hopeful he would be able to figure out why there was no feeling in my finger. I was blown away to hear a provider not rush to surgery. Dr. Bakker wanted to attempt non-invasive therapy first and I was grateful for that step. I didn’t feel pressured into choosing surgery as I had at one of your competitors.

I know that injury is just part of a TCO employee’s work day but many of their patients come following a traumatic or stressful event. Although their priority is to help us heal, handling the emotions that are present is a critical step. From the beginning I felt Dr. Bakker acknowledged those feelings that came from a change to my routine and capabilities. I could no longer pick up my daughter or those heavy weights I was longing to use at the gym. Everything was put on pause and I had to be patient. Eventually it became evident that surgery would be needed to heal the loss of feeling. The surgery center was efficient and everyone I interacted with was so kind. I even ran into someone I went to school with since kindergarten!

Although there are so many things that “could have been worse” about my injury, the delay in getting started with my intended fitness plan was defeating to say the least. Being unable to include the weight bearing exercises my new plan included could have been an excuse. But I did my best (cast and all) to get into the gym and do what I could. I’m grateful to say I’m finally at the stage where I can grip the weights and increase them. I’m starting to see the end of the tunnel. Mr. Bakker and my care team knew it would come but sometimes when you’re in a difficult season it feels as if there will never be an end to it.

My hand therapist, Jodi, not only worked to get my finger functioning at full capacity but provided emotional support through our months working together. She was attentive to my worries about healing and I always left feeling at ease after our appointments together. It took me 34 years to get my first stitches so seeing a scar heal was something I hadn’t experienced. I would come in worried after what I had read on the internet and what my finger looked like and she would rave, “it looks beautiful!” She even welcomed my four year old one day (who had to attend due to a winter snow closing) with open arms. She kept Genevieve entertained and attended to my questions effortlessly. My daughter got to encourage me to be brave and see an example of a “helper.” I’ve told Genevieve, when people need help, there will always be helpers. Look for them. Every day I’m headed to see Jodi, Genevieve says “Be brave mama, your helper will help you.”

So, is there a silver lining in an injury? I suppose mine would be patience and allowing others to help me. My self sufficient nature had to take a back seat and in return I was able to feel supported and encouraged by your team. Now, for the gym date I’ve been waiting for.

March 15, 2019

Jenna G.

A New Year’s resolution centered on healthy habits and a new weight lifting routine came to a screeching halt 9 days into the New Year. Who knew a smoothie could send you on a three month detour and into the OR. There should be a rule that stressful situations and injuries cannot occur before 6:30am but unfortunately at 6:15am, that fateful day, the blade fell out of the blender bucket landing on my finger. Fortunately (and unfortunately) my four year old daughter was there to witness the accident so I was unable to exhibit all of the emotions I felt. She kept telling me to be brave and calm my body down, “Breathe in and out Mama. Be brave.”

Five stitches later and I was thrust into the world of Orthopedic Hand Specialists. I made an appointment with “one of the best” they told me. I was hopeful he would be able to figure out why there was no feeling in my finger. I was blown away to hear a provider not rush to surgery. Mr. Bakker wanted to attempt non-invasive therapy first and I was grateful for that step. I didn’t feel pressured into choosing surgery, as I had at one of the competitors. I know that injury is just part of a TCO employee’s work day, but many of their patients come following a traumatic or stressful event. Although their priority is to help us heal, handling the emotions that are present is a critical step. From the beginning, I felt Dr. Bakker acknowledged those feelings that came from a change to my routine and capabilities. I could no longer pick up my daughter or those heavy weights I was longing to use at the gym. Everything was put on pause and I had to be patient.

Eventually it became evident that surgery would be needed to heal the loss of feeling. The surgery center was efficient and everyone I interacted with was so kind. I even ran into someone I went to school with since Kindergarten! Although there are so many things that “could have been worse” about my injury, the delay in getting started with my intended fitness plan was defeating, to say the least. Being unable to include the weight bearing exercises my new plan included could have been an excuse. But I did my best (cast and all) to get into the gym and do what I could. I’m grateful to say I’m finally at the stage where I can grip the weights and increase them. I’m starting to see the end of the tunnel. Dr. Bakker and my care team knew it would come, but sometimes when you’re in a difficult season, it feels as if there will never be an end to it.

My TCO Champion is my hand therapist, Jodi Chaplin, OTR/L. Jodi not only worked to get my finger functioning at full capacity but provided emotional support through our months working together. She was attentive to my worries about healing and I always left feeling at ease after our appointments together. It took me 34 years to get my first stitches so seeing a scar heal was something I hadn’t experienced. I would come in worried after what I had read on the internet and what my finger looked like and she would rave, “it looks beautiful!” She even welcomed my four year old one day (who had to attend due to a winter snow closing) with open arms. She kept Genevieve entertained and attended to my questions effortlessly. My daughter got to encourage me to be brave and see an example of a “helper.” I’ve told Genevieve, when people need help, there will always be helpers. Look for them. Every day I’m headed to see Jodi, Genevieve says, “Be brave mama, your helper will help you.”

So is there a silver lining in an injury? I suppose mine would be patience and allowing others to help me. My self sufficient nature had to take a back seat and in return I was able to feel supported and encouraged by your team. Now, for the gym date I’ve been waiting for!

October 15, 2018

Jean S.

I only have positive comments to say about Dr. Bakker. He’s an expert in his profession. His skill and advice on rehab were spot on. I was very fortunate to have found him to help me gain back my quality of life. I would “go beyond” highly recommending him to anyone who needs care in the area of his expertise. Thank you Dr. Bakker for getting me to where I am.

June 19, 2018

Gary C.

I had surgery to repair ligament damage in my right thumb in December 2017 and as of April 2018, I am fully recovered and back to normal life activities. Dr. Bakker and his team are THE BEST! Without them I would not be where I am today in my recovery. The whole team was professional, courteous and extremely helpful throughout the whole process. I highly recommend Dr. Bakker to anyone who is in need of a Hand Care doctor. You will not find a better doctor to put your trust in. A huge thank you to Dr. Bakker, Jenna, Becky and a cast of others for their first class service and care!!

May 4, 2018

Jenell A.

I have been coming to TCO for my care and surgeries since 2001 and in addition, my ex-husband came here for 12 surgeries with various doctors. Dealing with different doctors and their respective care teams has made me appreciate Dr. McCarthy and her care team. Claire, her PA, Bonnie and Sue (hand therapists) and her care coordinator Susan are all fabulous! Susan is by far the best care coordinator I have worked with. Even though there are clinics closer to me, I choose to come to the TCO Edina clinic because of Dr. McCarthy and her team. I have referred many of my fellow colleagues and friends to Dr. McCarthy. I have even referred a stranger to her! If Dr. McCarthy is ever running behind, I tell people – wait, she is worth it! I am very, very happy with the care I have received here at TCO. I want to thank Dr. McCarthy and TCO for the great care they have given me.

May 20, 2016

Steven D.

Dr. McCarthy was quick to see my injury and even quicker to get me into surgery. Next day! Aftercare has been awesome. She removed my pin and I started physical therapy the same day. Sarah Wilcox has been great with my therapy. Overall this has been a great outcome from a work accident. Thank you Dr. McCarthy!

April 18, 2016

Gary G.

Due to a childhood disease (polio) I had developed 2 fingers where the middle joints would no longer bend, causing a loss of grip. Dr. McCarthy said she could help by fusing these joints in a bent position, so surgery was scheduled and performed.

I would like to express my sincere appreciation to Dr. McCarthy and the entire staff at TCO, including Sue Anderson, in therapy. The entire process was exceptional in every way and the folks involved couldn’t have been more accommodating. Great job guys!

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As the largest orthopedic physician group in the Midwest, and one of the largest in the country, you are sure to find a clinic that best meets your needs.

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