My experience with TCO was a very positive experience. I first went there in January of 2014 when I fell at work and tore my rotator cuff. Dr. Kelly was my physician. I had surgery in February to repair the tear. I shared with Dr. Kelly that I had planned to get my knee replacement in the spring and was disappointed that it wouldn’t happen. His reply was, “oh we can do that.” He told me he also did knees and depending on my recovery from shoulder surgery, it could probably be done in May.
Well, I had a great recovery and while still getting Physical Therapy, discussed having the knee replacement done.
The staff was very excited to tell me that I would qualify to go through the Excel program. Not having to be in the hospital was very appealing and having a class about the procedure was very helpful. York Gardens, where you go for recovery, was a beautiful and very comfortable facility!
The surgery went well, and it was very comforting to have Dr. Kelly and Lindsay in the operating room. Going to the room at York Gardens was so nice and the staff there was very helpful and pleasant.
The Physical Therapist was patient but yet encouraged me to do what I needed to do. The food was very tasty. I felt I was in an apartment and not in a hospital room.
I would, and have, recommended the Excel program to people who need a knee replacement. I appreciate all the help I got from all of the staff. From the appointment desk to the Physical Therapists, and everything in between, I am very happy with the experience and outcome!
