A split second slip and fall resulted in a shoulder injury. Gods grace led me to Dr. Hess. Dr. Hess took the time to lay out my options. The injury required surgery but he offered other options. Dr. Hess answered all my questions, listened to my concerns ( fears ) and walked me through the repair and rehab. I expected a qualified doctor. Dr. Hess proved to be more than a qualified surgeon; a good man.
Qualified, capable, confident,.. kind, compassionate, caring and humble. He hasn’t forgotten his patients are people.