After receiving a phone call from my daughter’s school stating, “please come to school we believe that your daughter broke her arm.” I knew that the only place that I wanted to take her was Twin Cities Orthopedics. When we arrived, the waiting room full of people and the wait times were long. However, Courtney, the receptionist could see the urgency behind the patients face. She went above and beyond to make sure that we were seen quickly and efficiently. I will be forever grateful for the service that we received from her. After being placed in a room, the doctor came in immediately, took x-rays, waited for the results and explained the severity of her injuries. The doctor took time to explain our options and allowed us to make a decision that we felt was best for our child. I want to say, “Thank You” to everyone that helped us and took care of us that day.