Patient Testimonials

I began seeing Kylie as part of the 90 day program that was introduced to our department through PROVICTA. Kylie had given presentations to our department regarding who she is, what she does as a dietician, and shared an overview of educational nutritional guidance. I could feel her positive energy and she totally owned the room; which I loved! She was unapologetically herself and shared her knowledge with us in a way that was different from any dietician I have ever worked with in the Marine Corps AND in the civilian sector. Her passion for what she does is undeniable and I was so excited to meet with her individually for our first session.

Kylie made me feel seen and heard, and because of that I felt comfortable opening up about my health challenges with lack of appetite/nausea, migraines, weakness/fatigue, addiction, and anxiety/depression. I wanted her to have the whole picture, not just a snapshot, so that she had all the information she needed in order to come up with a plan. That’s exactly what she did! One of my main concerns at the start was if I had damaged my body beyond repair due to my lifelong battle with addiction. She didn’t flinch at any of the personal things I shared with her, and she gently calmed my worries. She explained to me how addiction can disrupt the way the gut and the mind transmit information to one another and that became one of the first things we tackled; to get my mind and body working together again. I didn’t even realize how dysregulated and detached I was from my body until I started utilizing the tools to heal. The course of action she came up with helped me do just that: heal.

I truly felt like Kylie took my challenges and tailored her nutritional plan specifically to me. For example, she helped me come up with three non-negotiables, which were three things to hold myself accountable to on the days that felt impossible to take care of myself. She encouraged me to push through on the hard days, and that those were the days that would push me towards growth and healing. But she also taught me to be gentle with myself when I did fall short. Her confidence gave me the confidence I needed that I lacked within myself. Kylie consistently found different ways to tackle challenges as they surfaced and effectively communicated thoughts/ideas with Sara so that we were all on the same page working together. It made me feel like I had a whole team supporting me through this journey!

Not only did Kylie help me with my nutritional goals, but she helped me emotionally/mentally as well. She provided a safe presence and a safe environment free of any shame. This allowed me to take the uniform off and be human. Healing is hard, but Kylie made me feel like the hard/impossible is possible. Her kind, loving, and bubbly soul had me leaving sessions feeling replenished and uplifted. I started this program feeling depleted and defeated but finished the program feeling confident, courageous, and strong (a whole THREE pounds stronger!) For the first time in a very long time, I feel alive and actually want to be alive. I couldn’t have crushed my demons without her! I owe the world to my awesome team! 😉

I couldn’t be more pleased with the fine care and surgery by Dr. Carlson. In only 17 days post-surgery. I am only using my cane sparingly and am totally pain free. He is a miracle worker. I highly recommend him and the team at TCO. Thank you, Dr. Carlson!

I was hesitant about having surgery, but Dr. Banks said it would be the best decision for pain reduction, so I opted into the procedure and now I have little to no pain. Without Dr. Banks’ kind, patient guidance I know I would still be suffering.

Dr. Fischer has been wonderful over the past years for my hand care. Now my left wrist created issues. Dr. Fischer treated me with helpful information and great care. He supplied guidance for the future and gave me options if the issue returns.
Dr. Fischer is top notch for arm, wrist and hand care.

Dr. Carlson did a fantastic job on my hip replacement. Dr. Carlson put an end to my severe pain and allowed me to walk again after six months in a wheelchair! I most highly recommend TCO. Thanks a million! Kudos!

I’m 61 years old and I hesitated getting the much needed surgery because my other doctor retired. Words can’t begin to describe how great I feel after Dr. Bircher took care of me. The surgery was a huge success! At 8 weeks I graduated PT, and I’m bending and straightening my knee in ways I haven’t for a decade. I’m going straight up and down steps, not sideways, and I can garden again! Dr. Bircher has a great sense of humor and very caring. He told me I wouldn’t like him the first week after surgery, but it was only on day three where I felt that. I’m not going to lie, that day wasn’t fun. I have recommended him to friends. My right knee will be in his hands in the future. I highly recommend him!

I placed my trust in Dr. O’Neill and his staff after carefully researching orthopedic surgeons since I needed a lot of “structural work.” I wanted to be certain I would have the same results with top notch precision. Every replaced joint is working well, in alignment, and I am back to enjoying life with an active supported body. His staff is caring, efficient and prompt in responding to questions and concerns I’ve had over the course of five years.

I have been a patient of Dr. Joseph Bert since 2016. From day one, I felt a caring relationship with him. It was as if Dr. Bert was my son’s best friend and he promised my son he would take good care of me. He makes me feel special! He has a wonderful gift of making the patient feel comfortable and deserving of his attention. Dr. Bert is an excellent listener and makes you feel that your health does matter to him. You’re not just another body.

Dr. Bert has always been considering a better or more economical treatment for my arthritis. I have known Dr. Bert’s Care Coordinator, Jesse G. for as long as I have known Dr. Bert. My experience with Jesse has been equally rewarding in the way she makes me feel comfortable and significant. She is dedicated to her profession and continues furthering her career through higher education. I admire her for this. Jesse, like Dr. Bert makes me feel special. Together they are an awesome team. It’s a good day for me when I know I’m going to see Dr. Bert and Jesse. They make me feel good and that’s so welcomed in today’s world.

Dr. Fischer and his team were great!  I was anxious going in, but they were so relaxed and put on country music for me to listen to so my anxiety quickly went down.  The way they talked with me throughout the whole procedure made me feel calm and in good hands.  I went grocery shopping with my husband after the procedure and slept so well that night.  The fact that I didn’t need strong pain medications, just a few Advil is amazing!  I just talked with another stylist here that has a claim with her shoulder and wrist and was diagnosed with Carpal Tunnel Syndrome.  She told me her provider said she needs an EMG and would be off work for 1 month just after having her carpal tunnel surgery.  She couldn’t believe I didn’t have an EMG and that I was back to work in 4 days!  In our industry, taking 1 month off is scary as we can lose clients.  They will go somewhere else for a haircut or nail appointment.  But a week off – there is no risk of that.  I told her she needs to see Dr. Fischer.

It’s been three months since my anterior hip replacement surgery, and I couldn’t be happier with Dr. O’Neill, his team, the EXCEL program, and my new hip. Every stage of my experience with Dr. O’Neill and his team was positive.

It started with my first appointment when he explained my condition, options, and an overview of how he performs hip replacements. My surgery was scheduled and during the three months wait, I received guidance from his staff on how to prepare through a mailed packet of program information and an online Zoom meeting. This preparation was very educational and provided me with added confidence in the EXCEL program as well as Dr. O’Neill and his team.

On surgery day, the friendly staff ran everything very efficiently. The surgery proceeded without any problems, and I had no complications. As part of the EXCEL program, I stayed overnight at their Edina Care Suites where I was cared for by wonderful nurses and a physical therapist who aided with my initial recovery. This overnight stay helped me feel more stable so I could return home confident with my balance and ability to walk. My care nurses were attentive and thorough, really just plain outstanding.

During my post-surgery recovery period, I gained stability, flexibility, and strength each day. I followed my post-surgery medication and exercise program at home with the prescribed daily routine. I needed to use a cane for only three days and within weeks I was taking neighborhood walks (about a mile or so) with a full stride. Now my hip doesn’t buckle, I no longer walk with a hitch in my step, and I have returned to my regular workout routine.

In summary, I’m very grateful for the EXCEL program, the surgery team, the staff, but especially the knowledge and skill of Dr. O’Neill.