My experience with Twin Cities Orthopedics and the Excel Program was great from start to finish. We only had one hiccup during my time at TCO. There was a thunderstorm on the day of my surgery and the air conditioning went out at the surgery center. Dr. Owen O’Neill explained the safety issues and the team handled the situation very professionally. Due to the safety matters, we decided to move my surgery to the next day. This demonstrated how important it is to focus on the safety of the patient and showed how efficiently a situation can be managed. It was out of the control of the surgical team, yet managed very well.
The entire team from office visits, to surgery, to overnight recovery, to post-surgical visits was very professional and enjoyable.
I know Dr. Owen O’Neill has seen three new patients at my referral since my surgery in May. I will continue to refer patients to Dr. Owen O’Neill and the Excel Program.
Thank you!
