My first experience with Dr. Saterbak was in 1999 for the repair of my left ACL. We crossed paths again in 2005 for a right ACL. In the meantime, the progression of osteoarthritis was being monitored in my left knee. I had gone through medications and variable injection treatments. I felt I had come to the end of the road in the fall of 2016 with the amount of pain persisting in my left knee. At that time, a visit to Dr. Saterbak resulted in an appointment to thoroughly investigate the possibility of a total knee replacement. All evidence pointed to that procedure and it was then scheduled for March 2017.
The whole procedure was to be performed as part of TCO’s EXCEL Program. The intro to final PT program that covered all aspects of the replacement and lifted concerns of outcomes.
Blue Cross Blue Shield had no issues with the funding. That was huge! Additionally, I felt as though I was number 1 on the list with the work that went into my case – the pre-op, surgery, post-op, follow-ups and PT.
Count me as a satisfied consumer of the program.
Charlie W.
