Jeffrey J. Mair, DO

Dear Dr. Mair and staff at Waconia Hospital –

Thank you, Dr. Mair, for your expertise and care during my recent knee replacement. It is wonderful to go into surgery calmly and without fear, trusting the surgeon completely. I will definitely continue to recommend your services to people in Gibbon.

Thank you also to the entire staff at the Waconia Hospital. From the admittance, through the pre-op activities, meeting the anesthesiologist and acting physician, nurses helping along the way, the recovery room and later in my room for my three day stay, all staff were wonderful. In spite of the lousy weather right after Easter, every nurse, nurse’s assistant, aide, physical and occupational therapist, lab technician that drew blood etc., were so helpful, kind and caring that it made my stay very comfortable. The kitchen did an excellent job on the meals which my daughter (and coach) and I appreciated because we were able to choose our menu. I know I have forgotten some of you that made my stay very comfortable and even fun, but it is not intentional. I just want everyone that had anything to do with my hospital stay to know that I definitely appreciated all of your efforts and will heartily recommend the Waconia Hospital to anyone that needs health care.

My progress in physical therapy is going very well and I graduated to a cane yesterday. My next goal is to be able to drive again which should be in the very near future. Because of all of your efforts and help, my replacement was a very satisfactory effort with great results.

Sincerely,

Elaine K.

I was in a lot of pain during the year leading up to my hip replacement surgery. At the relatively young age of 53 osteoarthritis had left me with a hip that had very little of the cushioning cartilage left and felt more like a bone-on-bone connection. Everyday tasks like walking the dog or grocery shopping became unbearably painful. So I was looking forward to this surgery! Dr. Mair and the Excel team did a great job making the experience as pleasant as possible. From the pre-surgical workshop to the morning I heading home the care was exceptional. I also made use of the Physical therapy that was available at the clinic in Waconia. This was an important part of my recovery as my leg muscles had atrophied during the previous year. I highly recommend Dr. Mair and his care team.

I have had two shoulder surgeries with Dr. Mair and have nothing but praise for his expertise in his surgical abilities, true, personal, patient care, and his utmost empathy for your situation. My wife and coworker’s have also had surgeries performed by Dr. Mair. He doesn’t sugarcoat and diagnosis, but is also very honest and thorough in his assessment of your individual problem. He will not rush into surgery, until exhausting other avenues. His bedside (office) manner is fabulous, taking time to answer every question you may have. Yes, you may often have to spend some extra time in the waiting room for him. But, this is only because he will not hurry anyone out the door, despite his schedule. After surgery, he even gives you his personal cell phone number, and calls you at home to see how you are doing. That is a true testimony to a truly great person and Doctor! I have nothing but praise and confidence in this man’s abilities and care.

On Sept. 29, 2016 I underwent a total hip replacement. From the time I started seeing Dr. Mair until the day of Surgery I totally felt at ease & very comfortable. I’m no longer having the pain I had prior to surgery. I’m still in recovery mode but it’s getting better every day. I would totally recommend TCO and Dr. Mair!

The EXCEL Program sounded too good to be true. However, I had a nice comfortable suite, no ugly hospital gown, and I felt much more at ease than in a hospital. Instead of feeling exhausted when leaving the hospital after surgery, I felt somewhat rested and closer to “normal.” I even got to drink a coke!

I highly recommend the EXCEL Program. The care was great and I felt very comfortable there.

I am an active person and am a professional gardener. I was able to work this spring after having surgery at the end of January. I got a lot of support and encouragement from Dr. Mair and Erin. I am even planning a backpacking trip this fall. Last year I was afraid these things would not be possible.

On June 27^th I was admitted into Waconia hospital for a complete shoulder replacement. Dr. Mair and the team did a great job of preparing me for the events of the day.  Based on the health of the rotator cuff, I would have regular or a reverse replacement, judgement call by Dr. Mair during surgery.  I don’t remember anything about the surgery, but recovery on Monday night was as expected. Tuesday morning I was on a regiment of medication and was kept very comfortable and was released Tuesday afternoon. 

At home Wednesday morning I felt great, stiff and a little sore, but no pain to speak of. My last pain pill was taken on Wednesday in the morning and I have not needed Tylenol, Motrin or any OTC drugs.  I did keep up the Aspirin to assure I did not have issues with clotting.  I share all this with you as a lead in to a huge THANK YOU to Dr. Mair and the entire team. Everyone was extremely professional, caring, and helpful. I could not have had a better experience.

I was asked by a co-worker, “On a scale of 1-10, 10 being the best, what did you think of the experience?” My answer was 20. 

My sincerest and heartfelt THANK YOU to the entire TCO /Mair team, you are the BEST.

My only regret is that I didn’t do the surgery sooner! I put it off for too long, thinking I needed to wait until I was older (I am 46). I had no idea how much pain and discomfort I was in until I awoke from surgery. Completely and totally pain free, discomfort free!

Dr. Mair and his staff are amazing! I loved everything about my recovery suite (wish I could have stayed longer) and my nursing staff was wonderful. It was a wonderful experience, it really was!

I could not have been happier with TCO- from start to finish it has been a very positive experience. All were so good to always communicate so I knew what to expect in time leading up to surgery, through surgery and throughout the recovery process. Very happy with Dr. Mair, Michelle, and Justine- they all took the time to answer all of my questions and let me know exactly what to expect. I also loved having surgery at the 212 building. It was a perfect fit for me! The room was great, nurses were so nice, great food, room was nice and quiet.

One thing I really appreciate is that Dr. Mair is very conservative. He did not recommend surgery until we had looked at all my options. I was so thankful that he was my doctor throughout the time leading up to surgery, during surgery, and recovery. I had total confidence in Dr. Mair and his team. They have been wonderful!