The service at the Orthopedic Institute starts at the front door. The entrance staff were ready to answer questions and provide directions. When we arrived on our designated floor, the greeting was warm and welcoming. No waiting, just ‘How are you?’ and ‘How can we help?’
The nursing team quickly brought us back to begin the process, offering a wheelchair to make it easier to reach the pre-surgery room. Once inside, the nurses immediately started pre-op preparations. Their expertise put us at ease. This staff is different from a general hospital. They are highly trained in orthopedic care. They knew how to provide the support and care that gave me confidence in a successful surgery and the chance to return to what I love, hiking in the mountains.
I have had two knee replacements, and based on my experience, I will always choose the Orthopedic Institute first.