I want to recognize Jordan Schauer for her exceptional customer service and support throughout my physical therapy journey. Scheduling appointments, managing changes, and keeping everything organized can be a challenge, but Jordan handled it flawlessly. She is focused on making everything easy and understandable for all her patients whether she talks with them directly, messages them, or walks them through any TCO door.
What stands out most is her genuine care and encouragement. Jordan consistently offers kind words, motivation, and reassurance, which makes a real difference in staying positive and committed to recovery. She is professional, friendly, and attentive. She always made sure that I knew my schedule, and she helped address any questions or concerns promptly. Her encouragement, reliability, and focus on patient experience truly enhanced my overall therapy journey. Jordan’s professionalism, patience, and positive attitude are invaluable. I am deeply grateful for all the ways she made my therapy experience seamless, welcoming, and motivating.