Patient Testimonials

I want to express my deepest gratitude to Dr. Garry Banks and Jessica Staples, PA-C. Their patience, expertise, and determination to finding a solution to my problem and providing me care over the past twelve years has been amazing. It is rare to find physicians with such skill and commitment to long-term patient outcomes. Their ability to consistently deliver successful results, even in complex scenarios, has profoundly improved my quality of life.

I had a total knee replacement by Dr. Saterbak and her team one year ago. I would prefer to not need to do this again, but if I do need my other knee replaced, I will go straight back to Dr. Saterbak. She and her team clearly and carefully answered all my questions about the procedure. They were there to guide me through every step of the process. As a result of such excellent care, I recovered within a few months and was able to resume my active life. Six months after the surgery, I completed a ten-mile hike through hills on narrow forest paths. I owe a lot of this success to their superb skill and experience, especially Dr. Saterbak. I am grateful to her, Maren, Nick, and the EXCEL care team for such magnificent care.

I knew I didn’t want to spend the rest of my life with a leg I couldn’t rely on. The Orthopedic Institute felt different from a traditional hospital because the environment felt calm and focused. Dr. Peter Sanders made a strong impression from the start. He was straightforward and reassuring, and he explained things in a way the made sense even when I was nervous. After surgery, he and his team came to talk to me right away. Recovery was challenging. The exercises were painful, but I was determined to follow every instruction. I knew if I wanted my life back, I had to commit to the work. My biggest motivation was my dog and being able to walk him again. Physical therapy pushed me, but it also gave me strength. Now I am walking better than I have in years. I feel stable and confident, and I’m grateful for the care that helped me get here.

I had bilateral endoscopic carpal tunnel surgery done with Dr. Dwivedi and I couldn’t be more pleased! My recovery is going very well, and my pain is essentially all gone. Dr. Dwivedi is wonderful! He took time to explain things in great detail and he is very personable. Overall, it was a great experience and I really liked him. I wish he could do my knee surgery!

My son had a broken wrist and underwent surgery with Dr. Dwivedi. The whole experience was great from start to finish, and Dr. Dwivedi is excellent all around! Not only is he an exceptional surgeon, but he is very patient and great with kids. He did a wonderful job explaining everything not only us as parents, but also to our son! The complete TCO team from assistants to therapists to care coordinators were phenomenally professional. My son is healing well, and he has had no complaints of pain while being active in his physical activities again. We would highly recommend Dr. Dwivedi. Thank you to him and his team!

I saw Dr. Michalik for some complicated issues that I am experiencing with my lower back. He was very prepared to meet with me. I felt like he really understood what I was going through, not just physically. I left his office feeling very excited about the next steps and having him as my ‘spine guy’. I haven’t felt this confident in a really long time.

Dr. Reynolds is great! He is respectful land truly listens to his patients. He is very understanding of his patients concerns.

I would like to recognize Susan Anderson at the TCO Eagan clinic for the extraordinary care she provides. I have been seeing Susan for nearly a year, and during that time she has made a tremendous difference in my ability to manage complex medical conditions and function in my daily life. Susan specializes in lymphedema care, which is how I originally began seeing her. She has helped me tremendously through hand therapy.

Managing complex conditions like mine requires a provider who is both knowledgeable and compassionate, and Susan embodies both in a way I have rarely experienced. What makes Susan truly exceptional is the dedication she brings to helping her patients. She has taken the time to learn about complex connective tissue conditions such as Ehlers-Danlos Syndrome so she can better support patients like me. Her willingness to understand the full picture of what her patients are experiencing is something that truly sets her apart.

She has helped me navigate insurance to obtain a lymphedema pump and guided me toward the right places to obtain properly fitted compression garments. She consistently helps me think through practical solutions that improve my ability to function day to day. Susan doesn’t simply treat symptoms during appointments. She advocates for her patients and genuinely wants to see them improve. She has even taken time outside of appointments to research ideas and think through solutions that may help support my mobility and comfort.

Living with complex medical conditions can be overwhelming. Susan creates an environment where you feel heard, supported, and hopeful. Susan is the kind of provider every patient hopes to find but rarely does. Because of Susan’s dedication and care, I have been able to navigate a complicated medical situation with more confidence, support, and practical tools to improve my quality of life. Providers like Susan are rare. She is not only an outstanding occupational therapist and hand therapist—she is an extraordinary human being who makes a meaningful difference in the lives of the people she cares for.

Dr. Arntson performed total knee replacement surgery on both my knees. I couldn’t be more impressed with his kindness. He truly showed interest in making sure I was comfortable with every aspect of my care. If I ever need any orthopedic care again, I hope I can have Dr. Arntson as my physician.

I had thumb surgery done with Dr. Dwivedi and was very impressed with the entire process. I was very satisfied with the actual procedure as well as how my recovery went. I am healing very well. Dr. Dwivedi was very informative and I knew exactly what to expect. I would absolutely recommend him to anyone!