Appointments 952-456-7777
Search
99

Patient Satisfaction

623082

Surveys Completed

Patient Testimonials

Read what everyone is saying about TCO

As the largest orthopedic physician group in the Midwest, and one of the largest in the country, you are sure to find a clinic that best meets your needs.

January 1, 2024

Nancy B.

I had a knee replacement in Michigan in 2012. About 6 years later I began experiencing pain and had an X-ray which showed loosening of the prosthesis. Foolishly, I let it go, moved to Minnesota, and limped along. Finally in 2023, I consulted Dr. Bircher who discovered my prosthesis was literally hanging by a thread. He explained all the risks of surgery as well as the advantages, and he performed the operation in October 2023. The results have been fantastic. I was in an immobilizing soft case for 3 weeks but already walking with a walker within days of the surgery. I have had no pain. I have been doing home therapy and outpatient therapy at the excellent TCO facility in Plymouth. I have a new lease on life. Dr. Bircher is a compassionate surgeon with tremendous experience and I can recommend him highly. You cannot go wrong with Dr. Bircher.

October 18, 2023

Burdette G.

I wish to express my deep appreciation for the outstanding medical treatment my son Gavin received from Dr. Nicholas J. Meyer, MD and his fabulous staff.

Six days after my son nearly lost his index and pointer fingers in a horrible snow blower accident, our appointment had been cancelled from under us by another clinic. Gavin and I were devastated, as we both knew he had a very narrow window for hopefully saving his fingers. I spent most of the night googling Top 10 Hand Surgeons in Minnesota and praying to God for guidance and support. Dr. Nicholas Meyer popped up in my search and I prayed he could help us. Immediately the morning of 1/25/23 I called his scheduling assistant Laurie and left her a pleading message and back story regarding my son. Within a matter of time, my cell phone rang and it was Laurie. Bless her heart and the hearts of Dr. Meyer and his entire team. It was a snowy day and Laurie told us to come into the office that afternoon. It was a bit of a drive from where we lived, however, we did not care. We told Laurie we would drive from wherever, we didn’t care, as we were so thankful for their support and understanding of the seriousness of the injury. Although Dr. Meyer had an already overbooked schedule, Laurie made time for Gavin. Dr. Meyer and his team treated Gavin very special and were so kind to him from the second we met.

By the end of our visit with Dr. Meyer we had surgery scheduled for 1/27/23 and again, Dr. Meyer and his team squeezed our son onto his Friday morning surgery schedule. When we left the TCO clinic, we knew we were in good hands and that everything was going to be alright (to the extent it could be). Surgery went smooth, every visit and check-up thereafter went smooth. We were blessed with some follow-up visits with Dr. Meyer’s PA, Jennifer Ellis (whom was also in surgery with Gavin).

The care our son received from start to finish was phenomenal. Dr. Meyer and his team should be so proud of themselves, and also the x-ray team and the team in rehab that made the casts. Everyone was so kind, caring, patient, understanding and professional. Today we celebrate our son’s recovery thanks to this team. We loved each of them, and although thankful for saving Gavin’s fingers, we were sad to say goodbye, knowing (hopefully) that we will not see them again.

September 15, 2023

Noel C.

Wow, where do I start. Dr. Arntson was such a professional from day one. He never told me what to do, but explained all possibilities in details so I could make an educated decision. I chose anterior hip replacement surgery. I highly recommend this approach. My recovery was quick and the pain went away quickly too. I had a friend that chose the posterior approach and he said at 4 weeks, I was so much farther ahead on my recovery than he was. I also recommend the NICE ICE suit which made 20 minutes of icing on and off very easy. I’d like to add that the entire staff of nurses, PT’s, X-ray staff, and others that helped me through this were wonderful. They really do care about your health and recovery. Great job, Dr. Arntson and staff.

September 12, 2023

LaVonne G.

I am astounded that I was able to get into this wonderful clinic on just a moments notice. They take walk-ins! Travis Urbatch, PA-C was so personable and took X-rays for me. He ended up giving me a steroid shot for the pain in my overused knee. I was so thrilled. He was also willing to do the same for my painful finger joint so it wouldn’t lock up without feeling like I had to break it to get it to straighten out! All of that was done in one walk-in visit. I have to travel soon and the thought of hurting so much in the trip was worrying me. Thank you Travis. You are a great provider.

August 24, 2023

Gerald S.

Dr. Deal and his PA-C, Nathan, took care of me in July 2023. I was having lower lumbar problems and they read the results of my MRI to me. I just want to thank them both for going over everything in detail so I could have a better understanding of what was going on. When I got back to Naples, Florida days later, I immediately started physical therapy again. And thanks to the physical therapist, he was able to alleviate most of the pain.

I am so looking forward to getting back to my daily morning walks and workouts at the club. Also, I just want to say that the entire TCO organization was a lifesaver for me when I needed it the most! When I hobbled into your facility early on a Friday morning with excruciating pain, I was seen immediately! I truly appreciated the work of those professionals! Everyone did an outstanding job, especially Joelle and Rachael in MRI Scheduling! Thanks again for your help.

July 14, 2023

Lynn

Last year, I had a hip replacement with Dr. Chris Meyer, and it was one of the best things I ever did. I had such a great experience with Dr. Meyer, his staff, and the EXCEL Program, so I decided to bite the bullet and have my left knee replaced since it was bothering me for some time.

One of my passions is golf so I needed to time the surgery and recovery before summer and a golf trip that was planned. The surgery went well, and I followed the doctor’s orders to a ‘T’.  I was ready to hit the links!  I cannot thank Dr. Meyer for the care I received. I highly recommend TCO. They are the best!

April 15, 2023

Kristy M.

I went to see Dr. Ridley for pain in my knee. He had an MRI done to see what else may be going on and discovered 2 blood clots that were not related to my knee pain. He called me when he found them and had me go to the ER immediately for an ultrasound. I was put on blood thinners to treat them. The discovery was incredible, and I am very thankful to Dr. Ridley for going the extra mile to ensure there was nothing else going on that he couldn’t see through an x-ray.

May 11, 2021

Carol G.

This was my first visit to TCO and my first visit with Dr. TJ Ridley. From the minute I entered the building, I had a good feeling and felt comfortable. Each of the staff members I encountered before meeting with Dr. Ridley were kind and welcoming. My visit with Dr. Ridley was exceptional. He was very interested in hearing my story of the pain in my foot. He was thorough in his questioning. When my results came in, he explained so I could understand what he saw in my tests. Dr. Ridley was clear in his prognosis and he immediately had a plan for me to implement. At this time I have no upcoming appointment as long as I follow his recommendations. I highly recommend Dr. TJ Ridley to anyone looking for an orthopedic physician who is highly qualified and one who truly cares about his patients.

March 4, 2021

Meghan F.

In January my husband and I were in a pretty significant snowmobile accident that resulted in multiple injuries— all of which Dr. Ridley provided treatment for. After explaining the pain and swelling I was experiencing in my elbow and knees, Dr. Ridley was extremely proactive in ordering MRI’s to ensure everything was assessed thoroughly. During my follow up appointment, Dr. Ridley took the time to talk through the MRI results in a way that was easily understandable. He made sure any and all of my questions were answered before recommending a treatment plan. I was so impressed by how knowledgeable and thorough Dr. Ridley was in my care across all injuries. I was especially impressed when he took the time to reach out after my appointments to see how I was doing. Overall, Dr. Ridley’s extensive knowledge, excellent communication, and genuine care for his patients make him one of a kind. I would HIGHLY recommend Dr. Ridley to anyone looking for orthopedic care!

June 15, 2020

David E.

To Whom It May Concern:

I would like to take this opportunity to commend the staff at Twin Cities Orthopedics. On May 22, 2020, I tore a hamstring tendon while on a run. This injury resulted in me requiring surgery to reattach the tendon and the accompanying physical therapy. My experience with TCO has always been positive, from the staff at the front desk, to the doctors and their staff, to the physical therapists. On this occasion though, my experience with the clinic seemed to be even more positive in many ways, with several of the staff, one in particular that I would like to bring attention to, going “Above And Beyond” what I have come to expect.

The day after my injury I walked (was wheeled actually) into the urgent care at the Burnsville facility. I was seen very quickly, and the physicians assistant was thorough in assessing my injury and ordered an MRI for my leg. I went downstairs to the MRI imaging office and was warmly greeted there by Aga, who told me that due to it being the Saturday of Memorial day weekend, it would be nearly impossible to get the required pre-authorization for the MRI from my insurance company until Tuesday. She said she was going to make some phone calls as well as put in the request electronically and would contact me when she had more information. No more than 15 minutes later, she phoned me saying that no one was available at the insurance company, but she would continue to try and at the very least contact me Tuesday morning when she should have an approval and a time available for an MRI. I asked Aga if there was a way I could schedule an MRI prior to having authorization, if I paid for it myself and then received reimbursed from the insurance company once approved. She informed me that would be a possibility, but the availability of locations would be limited with that option. She said she would look into it. She phoned me about 10 minutes later and said nothing was available that day but something might open up for Sunday. The next morning she phoned me with a time available that afternoon at Edina. I was thrilled she was able to make that happen and get the process going. This only could have happened because of Aga’s determination to swiftly move forward with my care.

The staff conducting the MRI were very professional and went out of their way to see I was comfortable during my MRI, as there were very few ways I could position my body where I wasn’t in a high degree of pain. I also was pleasantly surprised to see Aga was working the desk at the MRI imaging office. She escorted my wife to the billing office to pay for the procedure. Afterwards she said she had been looking at available appointments with Dr. Holm, who I normally see at TCO, but that he didn’t have anything available on Tuesday. I told her I preferred Dr. Holm, but considering the pain I was in I wanted to have results as soon as possible and I would see a different Doctor if I had to to get in as early as possible. Aga, on her initiative, texted Dr. Holm’s patient coordinator Kelly to see if I could be fit in. Kelly responded immediately, on a Sunday afternoon, saying to come in at 1:00 PM on Tuesday. This coordination truly made me feel cared for and important.

On Tuesday Dr. Holm gave me the results of the MRI and as usual, thoroughly explained my options, as well as expected recovery times and recommendations for how I could most thoroughly return to my pre-injury status. On his recommendation I decided to have a surgical repair. He said it would be best to perform this surgery as soon as possible, and he turned me over to his patient coordinator Kelly. Kelly set me up with a surgery time in two days, and coordinated an immediate Covid 19 test, as well as a fitting for a leg brace so that I would have the brace available before my surgery. She was extremely efficient.

On Thursday I had the surgery. The entire surgery staff, from the admitting nurses, to the nurses in the surgery and recovery rooms, the anesthesiologist, the nurse anesthetist, and of course Dr. Holm, were all very professional and accommodating, as well as very thorough in explaining how my surgery would unfold that day. On my discharge my wife and I both were very thoroughly briefed on what medications I should be taking and how often, what activities I should and should not be doing, and other important general information. The following day I received a very nice follow up call from the nursing staff, and the following Monday, a follow up from Dr. Holm’s physicians assistant Aaron, as well as another phone call from Aga to tell me that my insurance company had indeed approved the MRI.

I am early in my recovery, but considering the good results I have had in the past with Dr. Holm, along with what appears to be very professional therapy so far with my physical therapist Jonathan, I am quite confident I will make a full recovery. Getting through this whole process from my injury on Friday to surgery the following Thursday would not have been possible without Aga, Kelly, and Dr. Holm. I was so appreciative to get the recovery process going as soon as possible. I don’t normally write letters expressing my pleasure with services, as I expect professional service as a matter of course, but because of my experience in this case, specifically with Aga, who went way beyond what I would ever expect, I wanted to express my full gratitude.

Thank You Sincerely,
David E.

1 2

As the largest orthopedic physician group in the Midwest, and one of the largest in the country, you are sure to find a clinic that best meets your needs.

Share Your Testimonial Filter Testimonials

Filter by options below

Specialties

Services

Reset Filters