Patient Testimonials

Thank you Dr. Arthur and Sarah for squeezing my 85 year old mother in for femur surgery at 5pm on Sunday of Labor Day Weekend 2023! You had a full roster that day, so I am so grateful that you were able to relieve her of terrible pain. The follow up X-ray in October could have been a nightmare, as my mother was rolled out of bed that morning at assisted living. She was very scared and in some pain from that fall. We worked together to ensure her comfort to and get her on the X-ray table successfully. I truly appreciate you both. Caregiving is a very difficult journey, so the support you both provided is absolutely a silver lining.

I am astounded that I was able to get into this wonderful clinic on just a moments notice. They take walk-ins! Travis Urbatch, PA-C was so personable and took X-rays for me. He ended up giving me a steroid shot for the pain in my overused knee. I was so thrilled. He was also willing to do the same for my painful finger joint so it wouldn’t lock up without feeling like I had to break it to get it to straighten out! All of that was done in one walk-in visit. I have to travel soon and the thought of hurting so much in the trip was worrying me. Thank you Travis. You are a great provider.

In early March of 2023, I fell on some ice and tore my quad. Dr. James Bircher performed surgery the next morning at North Memorial Hospital in Maple Grove. He was kind, open, and honest with me the whole way through. I’m 76 years old and the pain and healing process went amazingly well! Thanks to Dr. Bircher’s surgical skills, along with his staff. I seem to be doing just fine. My other remarks are about my physical therapists at TCO. Leah and Nichole were simply the best I could ask for!

I am grateful that Dr. Jeremiah Johnson was the on-call trauma surgeon when I needed emergency surgery on a weekend. He is bright and compassionate. He is an analytical and innovative problem-solver. He is astute and attentive, nothing falls through the cracks. In addition, he has assembled an amazing support team. My recovery will take time and it’s comforting to know that they are there.

We couldn’t be happier with our experience at TCO. My kids are getting older (10 & 12) and more active. There have been a few times over the past 6 months where they hurt themselves playing sports and we weren’t sure if it needed additional treatment or not. TCO was efficient, affordable and we didn’t have to wait a crazy amount of time to be seen. They were thoroughly examined and we were given peace of mind of an action plan moving forward. TCO has now become our go-to for urgent care active related injuries.

One morning my son slipped on the ice at work and broke his ankle. I rushed to his work not knowing what to expect but I knew it was bad if he asked them to call me. When I got there he was sitting in a wheelchair with a very unstable foot. I called my husband to let him know that we were on the way to TCO. As soon as I pulled up in front of the building, the medical team were waiting at the door to receive him. They took him straight to get an X-ray and confirmed his ankle was broken. When I saw the X-rays, I knew right away this was a major injury.

Coincidentally, Dr. Engasser was just finishing up a procedure when he was called for a consult. He said this needs to be fixed right away. He asked my son if he had eaten and thankfully he had not. Dr. Engasser gave us an overview of the procedure and said it would take about 45 minutes to repair. He asked us if we wanted him to take my son to surgery now or wait. I was shocked by his response as this was the day before Thanksgiving and he was finished with his case load for the day. My husband and said in unison, “let’s do it today”. Dr. Engasser called pre-op and booked the procedure. Not knowing how long we would be there, I took my girls back home so they didn’t have to wait. I was on my way back and my husband called and said the procedure was DONE.

The surgery went well and his post-op scan was beautiful. Dr. Engasser repaired the ankle with screws that were placed beautifully and with surgical precision. The entire process from the time we entered the facility until the time we left was 4 hours. Nothing in medicine, especially involving surgery takes 4 hours! I’m still in awe because if we were at a hospital, we would still be waiting.

To Dr. Engasser and the entire medical personnel at Twin Cities Orthopedics and the Minnesota Valley Surgery Center, THANK YOU for the outstanding patient care provided to my son! I am thankful and forever grateful!

Dr. Hofkens saw me on an emergency basis in early June 2022. I am so grateful for his care and concern to my needs. I had no idea how serious my situation was until after the emergency surgery. I’m now two months into my recovery and am totally mobile again, due to his diligence and knowledge. If needed in the future, I won’t hesitate to recommend Dr. Hofkens or TCO to others. Thank you, thank you, thank you!

My wife, Sean, and I were on our first bicycle ride in decades a few weeks ago when Sean’s bike slipped out from under her. She suffered a distal radial fracture. We were an hour from our Lakeville home, so we went to the TCO urgent care facility in Stillwater. There, we saw Dr. Matthew Hofkens and his staff. Dr. Hofkens quickly diagnosed the fracture, stabilized it, prescribed pain medication, and made a follow-up appointment for Sean with Dr. Stephen Olmsted at the TCO clinic in Burnsville. Dr. Olmsted scheduled Sean for surgery three days later. Less than a week following her injury, Sean had necessary corrective treatment and was on her way to recovery. The quality of medical treatment provided by both Dr. Hofkens and Dr. Olmsted was top notch. Both Docs have a great bedside manner. They are very professional in their approach; however, equally important is their sense of humor. Perhaps most remarkable is the fact that EVERY SINGLE PERSON with whom we interacted at the Stillwater and Burnsville clinics, as well as at the Surgery Center, demonstrated concern, compassion, and dedication to swiftly resolving Sean’s dilemma. Add to the list the lady who answered the phone when Sean needed a boost in pain medication and Dr. Hofkens’ follow-up text to Sean to check on her . . . all outstanding! Wait times were virtually zero. Timeline: Injury and emergency treatment on Saturday, appointment with Dr. Olmsted on Tuesday, surgery Friday, removable splint and home therapy instructions the following Thursday. Drs. Hofkens and Olmsted, and their entire staff, provided the finest medical care we’ve ever experienced in our long lives!

Well if falling on the ice doesn’t get you, the gym will! I was so careful watching my step this winter on the slippery sidewalks and driveway. Then in my small group fitness class, I fell backwards off a box while doing alternating box jumps. Needless to say, I braced myself with my right hand and broke my wrist. I went to TCO Urgent Care and was informed I needed surgery. From the moment I had x-rays to the time of surgery and beyond, TCO has partnered with me to make sure I made a full recovery. Dr. Bakker was able to perform surgery within 4 days of me breaking my wrist, so I wouldn’t have to suffer over the weekend. Everything went smoothly and I was amazed how quickly I could resume driving. The TCO team is there to get you to the finish line!! It was a great experience. I would highly recommend Dr. Bakker and his team!

My son broke both bones in his lower ankle in a basketball game in July. Dr. Holthusen and his team got him in for surgery quickly so our son could start his road to recovery as soon as possible. Being a 3 sport athlete with plans to also play basketball in college, every single day mattered. He was able to return for the end of his senior football season and is currently playing a full basketball season and looking forward to baseball season! We are so incredibly thankful for Dr. Holthusen and his staff for taking excellent care of him! He is back to 100%.