Patient Testimonials

Excellent surgery care, all went very well. The EXCEL program is a blessing. All aspects of the experience went quite well all the way through physical therapy.

Dr. O’Neill handled both my total knee replacements this past year and I couldn’t be more pleased with the results. From the initial assessment with Dr. O’Neill, I could tell this was a highly experienced surgeon with a very warm and reassuring personality. I could feel he genuinely cared about my well-being. Every interaction since that initial assessment was very positive. The recovery process has been steady and relatively swift. Now that my second knee replacement was 3 months ago, I am beginning to again resume a more active lifestyle which I had put aside years ago, like enjoying playing golf pain-free or taking long walks with my wife. I highly recommend Dr. O’Neill to anyone thinking about total knee replacement surgery. My only regret is that I didn’t see Dr. O’Neill years ago!

Given the complexity (in my mind) of this procedure and everything it entails, I am amazed at the efficiency, thoroughness, and level of care at all stages. Dr. Andrew Schmiesing, his direct TCO team, admin staff, the EXCEL program, and post-surgery caregivers all exceeded my expectations. From the earliest point in the process with Dr. Schmiesing, and through the procedure, post-surgery, and rehab, everything I experienced was smooth, high quality, and confidence-inspiring. Dr. Schmiesing and TCO have my highest recommendation.

From the very beginning I was extremely impressed with the team and Dr. O’Neill especially. The surgery went smooth, and I was home the next day. For a couple of days, I was pretty sore, but within a week I was very mobile, and didn’t need a cane or walker. I wouldn’t hesitate to enthusiastically recommend Dr. Owen O’Neill and his team!

I injured my left knee many years ago and then continued to punish it further through a 28-year military career, as well as training for marathons. Dr. James Bircher performed knee replacement surgery in March, and I was able to walk my daughter down the aisle at her wedding in June. Dr. Bircher did a great job, and I highly recommend him. Absolutely amazing results!

Recovery from a hip labrum tear is no joke!
After surgery in January, I was able to start physical therapy with Brett Petersen a month later. Not only did I appreciate his honesty in my recovery, but his personalized treatment plan for me was motivating and thorough. Each week he listened and provided me with new exercises to aid in my recovery so I could return to normal activities. I’m grateful for all Brett did for me.

I wanted to write a letter of appreciation for the physical therapists I teamed up with to rehabilitate my shoulder after an injury. PTs Mike Carey, Travis Rasinski, and Peyton Landowski were all incredible to work with. As I progressed through the healing process, they were able to implement techniques and exercises that made my shoulder stronger. They targeted my injury to help increase my strength as I progressed. It was good to get their opinions regarding what I was going through, and they offered great solutions, which I am still using to recover completely. I feel my shoulder functioning at almost 100 percent.

I also want to thank Patient Service Representative Jana Munger for her customer service and for working with me on my scheduling. These employees are a wonderful asset to the Staples community.

I have had many surgeries in my 74 years and have never been treated so personally and kindly than with Sommer Vaughan. She was positive, helpful and went beyond. I am so grateful to her!

Dr. Ridley performed reconstructive surgery on my son’s shoulder, allowing him to return to football within months of the procedure. Pretty impressive and only possible because of the skill, expertise, and compassion that Dr. Ridley exudes in his practice. He brings to the table a personalized approach and experience as a collegiate athlete as well. We are incredibly thankful that my son has been able to continue to compete at a high level and remain free of any further injury to his shoulder. Thank you, Dr. Ridley!

Dr. Norberg has performed both my shoulder replacement surgeries, and I would do it again in a heartbeat. My shoulders feel like they’re young again. I chose Dr. Norberg because he had performed several shoulder repair surgeries for family members as well. He is trusted and greatly appreciated by us. The entire process was professional and personal. Thank you, Dr Norberg!