My daughter Emily sustained an injury during basketball. We called TCO to get an appointment, and were able to be seen almost immediately. We first met with Fred, who genuinely showed compassion to Emily, and made her feel comfortable. He took the time to discuss the process which was about to take place to evaluate, and eventually treat the injury. We then met with Dr. Cole. He talked to Emily in a way which made her understand what was taking place, and kept her at ease. It was determined that Emily did have a fracture, and the TCO team went into action creating a plan. The care coordination was extraordinary. We met on regular intervals with Dr. Cole and his care team. Fred often followed up, in between visits, to understand our progress. I called Fred with questions, and received timely responses. The overall experience was fantastic. I know where will be will coming, should an event like this take place in the future.