I had gone in to TCO for arm numbness and was hoping to get a PT referral. I was not expecting to find out I needed a cervical fusion and was very surprised in the office to find out I was going to have a major surgery. This was due to the fact that I had spinal cord impingement on MRI. I was scared and nervous. Dr. Harris and his NP, Lisa Benedetto, spent time answering all my questions. I never felt rushed or hurried along during my appts. On the day of surgery, Dr. Harris stopped in to see me before surgery and spent time talking with me about what to expect during/after surgery. He wasn’t rushed at all and made me feel more comfortable. The surgery itself was honestly easier than I was expecting. I had numbness in my left arm almost all the time before surgery. After surgery, this has completely resolved. Pain management was very good after surgery. They were clear on restrictions and possible side effects from surgery, so I knew what to expect at every stage. Jenny, the care coordinator, was able to help me to coordinate disability with my employer and was very helpful. She answered questions left on voicemail or via email in a timely manner. I did call to ask a question a few weeks after surgery, and the response time getting back to me was very short. Staff at TCO is all great, but this team (Dr Harris, Lisa Benedetto, and Jenny) all surpassed my expectations. I would 100% recommend this doctor for any issues involving your spinal cord, neck, or back.